communication skills Archives - Your Friend 4 Life

March 3, 2019

How is Your Communication?

I am always amazed at how some companies and sales people communicate. We live in a world that lack of communication is in excusable. We can call, text, email, snail mail, instant message, Facebook, Twitter, etc. a client to always keep them informed. Yet some companies and sales people seem to think that communication is Continue reading →

Tim Wilhoit

Educational

September 17, 2017

Sales is All About Communication

In very simple terms, sales is the transference of emotion. That is why it is near impossible to sell a product or service that you don’t believe in or gets you excited. There are sociopaths that can sell like this, but for the vast majority of honest salespeople it cannot be done. You must transfer Continue reading →

Tim Wilhoit

Educational

July 24, 2016

Is Technology Replacing Humanity?

Certainly at this point in time technology is not replacing humanity. But for the up and coming generation, I am not so sure what the future holds. The young adults raised in the 90’s and 2000’s that only know technology, such as text messaging, Facebook, Instagram and email seem to not have the communications skills Continue reading →

Tim Wilhoit

Current Events

March 27, 2016

What Do You Say?

I am always curious about what different people say when meeting a new person at a social event. This is especially true at a business networking event. Is it just a boring question that everyone else asks? “How’s it going?” “How are you?” How’s business?” “How’s life treating you?” All of these ice breaker questions Continue reading →

Tim Wilhoit

Educational

April 19, 2015

Did You Play Follow the Leader?

As a child growing up, did you play follow the leader? It was a playground game where one kid was designated the leader and the other kids had to follow and do what he did. If he went down the slide, everyone went down the slide. If he climbed the monkey bars, everyone climbed the Continue reading →

Tim Wilhoit

Educational

March 9, 2014

Sales Objections or Lame Excuses?

I have been selling and training sales professionals to sell for over a quarter of a century. I am always amazed at the obstacles the sales person or insurance agent has to overcome with a prospect. Prospects come up with some great sales objections or I call lame excuses. I understand not having the money Continue reading →

Tim Wilhoit

Educational

September 22, 2013

How Long Could You Go Unplugged?

The evolution of my insurance business as every business has been a crazy ride for the last 5 decades. We are so connected now 24/7 that it is really scary. I am just not sure how this happened to me but it did. I am a child of the 60s and 70s, when technology was Continue reading →

Tim Wilhoit

Educational

August 25, 2013

Last Blog of the Series Communication-Body Language

The last component of communication is body language. As discussed in the first blog words only account for 7% of the communication process. The next blog we discussed that voice qualities or voice inflection account for 38% of the communication process. This leaves body language that accounts for 55% of the communication process. Now Continue reading →

Tim Wilhoit

Educational

August 18, 2013

Next Blog of the Series Communication-Voice

The next component of communication is voice qualities or voice inflection. As we discussed in the first blog, words only account for 7% of the communication process. If an insurance agent or sales professional is to be an effective communicator, one must master their voice qualities. Voice qualities account for 38% of the communication process. Continue reading →

Tim Wilhoit

Educational

August 11, 2013

First Blog of The Series about Communication-Words

As an insurance agent and professional salesperson there is no greater skill than good communication skills. Over my two plus decades of sales experience, I have heard of just about every closing technique in the book. I understand how to posture a prospect into writing a check for a one call close. I understand fear Continue reading →

Tim Wilhoit

Educational

February 10, 2013

Is Fear The Best Motivator?

In the selling process is fear a better motivator than pleasure? What if you sell insurance and protect people financially from the incidents they fear most? Are people more likely to buy when they fear loss or gain pleasure or peace of mind? Let’s explore what the experts say.

Psychologists who have studied our brains Continue reading →

Tim Wilhoit

Educational

September 2, 2012

How Many Messages Should I Leave?

In today’s world of communication is a voicemail sufficient enough? What is acceptable when trying to get in touch with a prospect? Prospects do screen your calls with Caller ID, especially the first time called, because they don’t recognize the number. What other steps can a salesperson or insurance agent take to reach a potential Continue reading →

Tim Wilhoit

Educational

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How is Your Communication?

Sales is All About Communication

Is Technology Replacing Humanity?

Did You Play Follow the Leader?

Sales Objections or Lame Excuses?

How Long Could You Go Unplugged?

Last Blog of the Series Communication-Body Language

Next Blog of the Series Communication-Voice

First Blog of The Series about Communication-Words

Is Fear The Best Motivator?

How Many Messages Should I Leave?